Understanding our clients’ business, inherent risk exposures and insurance needs.

Advising clients on optimum risk management solutions and available insurance options based on individual client’s objectives and risk appetite.

Designing the most appropriate insurance cover and explaining the policy terms and conditions, exclusions, excess, restrictions and obligations placed on the insured.

Maintaining adequate records of clients’ businesses to ensure proper dissemination of risk data to insurance underwriting companies and other relevant parties.

Negotiating optimum pricing, policy terms and conditions with insurance companies on behalf of clients.

Selection and recommendation of an insurer or consortium of insurers.

Acting promptly on instructions from clients and providing written acknowledgement and progress report.

Collecting premiums from clients and remittance to insurers.

Assisting in post-loss recovery, claims processing, documentation and negotiation to ensure prompt, fair and stress-free settlement for our clients.

Keeping records of customers’ insurance portfolio and claims history.

Regular interface with customers to identify changes in their business operations and undertake necessary review of their insurance portfolio.

Providing technical advice to clients on developments in the insurance market and the regulatory environment.